Terms & Conditions

Last updated: May 2026

These Terms and Conditions govern your use of HomeSleuthAI. Please read them carefully before using our platform.

1. Acceptance of Terms

By accessing or using HomeSleuthAI, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our platform.

2. User Accounts

You must create an account to access most features of HomeSleuthAI. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must provide accurate, complete, and current information during registration.

3. User Roles and Conduct

HomeSleuthAI supports two roles: Customers and Vendors. Each role has specific rights and responsibilities on the platform. All users must conduct themselves professionally and respectfully. We reserve the right to suspend or terminate accounts that violate community standards.

4. Vendor Listings

Vendors are responsible for the accuracy of their listings, including services offered, pricing, and contact information. HomeSleuthAI does not guarantee the quality or performance of any vendor. Customers should conduct their own due diligence before hiring.

5. Vendor Directory

Our vendor directory is auto-populated from public review sources to help you discover top-rated professionals in your area. HomeSleuthAI does not endorse or guarantee any vendor and is not liable for outcomes arising from services provided. Customers should conduct their own due diligence before hiring.

6. Messaging and Communications

Our messaging system is provided for legitimate business communications between users. You may not use the messaging system for spam, harassment, or any illegal purpose. We reserve the right to monitor communications for safety and compliance.

7. Subscriptions and Payments

Vendor subscription plans are billed monthly. You may cancel at any time, with changes taking effect at the end of the current billing period. Refunds are not provided for partial billing periods unless required by applicable law.

8. Intellectual Property

All content, features, and functionality on HomeSleuthAI are owned by us or our licensors and are protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

9. Limitation of Liability

HomeSleuthAI is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the platform, including disputes between users.

10. Changes to Terms

We may update these Terms from time to time. We will provide notice of significant changes. Your continued use of HomeSleuthAI after such changes constitutes your acceptance of the updated Terms.